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Recalls Watch

Sauna360 Recalls Infrared Saunas, Hybrid Infrared Saunas and Infrared Kits Due to Risk of Serious Injury or Death from Fire and Burn Hazards

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CPSCRecall 26784Electronics & appliances

What to do

Repair

Consumers should stop using the infrared and hybrid saunas immediately and contact Sauna360 to schedule a free in-home repair from a professional installer.
Text from CPSC, unedited.

Contact (CPSC): Sauna360 toll-free at 866-936-5962 from 8 a.m. to 5 p.m. ET Monday through Friday, email at recall@sauna360.com or online at https://sauna360.com/product-recall or https://sauna360.com and clicking "Recall" at the bottom of the page for more information.

Read the official notice on cpsc.gov (opens in a new tab)

Hazard

Why it was recalled

The infrared panels in the saunas and kits can short circuit, causing them to overheat, posing a risk of serious injury from fire and burn hazards.
Text from CPSC, unedited.

Incidents and injuries (CPSC): The firm has received 67 reports of overheating, melting, charring or burning. No injuries have been reported.

Recalled IS Series
Recalled IS Series Photo: CPSC.

Is it yours? Products and codes

This recall involves various infrared and hybrid sauna models and infrared (IR) kits. Customers who purchased custom rooms built with IR panels can check for the words "Saunalogic," "Infralogic," "Carbonflex," or "Tylö" on their control panel or locate their product manual. Customers who purchased pre-configured infrared sauna rooms can identify their product by the brand badge on the front frame panel, the control panel, the manual or the logo handle. Consumers can also find the serial number located under the lower bench or on the wall under the upper bench depending on the unit and provide Sauna360 the serial number to determine if they have a recalled sauna. The IR sauna kits with panels, along with the following sauna model numbers, are included in this recall:
Text from CPSC, unedited.

  • Infrared Saunas, Hybrid Infrared Saunas and Infrared Kits

    Quantity
    About 41,580 (In addition, about 6,758 were sold in Canada)

Where it was sold (CPSC): Sold At: Costco stores and pool and spa dealerships nationwide and online at Costco.com and other online sites from May 2013 through July 2026 for between $6000 and $13,000.

More photos from CPSC

  • Recalled E Series - Sauna
    Recalled E Series - Sauna
  • Recalled IG Series- Sauna
    Recalled IG Series- Sauna
  • Recalled IR Sauna Kit (with panels)
    Recalled IR Sauna Kit (with panels)

About this record

Issued by
U.S. Consumer Product Safety Commission
Firm
Sauna360 (other notices of this firm)

If someone was hurt or swallowed something: call 911, or Poison Help at 1-800-222-1222.

About this recall

What is the hazard?

CPSC states: “The infrared panels in the saunas and kits can short circuit, causing them to overheat, posing a risk of serious injury from fire and burn hazards.”

What should owners do?

CPSC states: “Consumers should stop using the infrared and hybrid saunas immediately and contact Sauna360 to schedule a free in-home repair from a professional installer.”

Which products are included?

CPSC states: “This recall involves various infrared and hybrid sauna models and infrared (IR) kits. Customers who purchased custom rooms built with IR panels can check for the words "Saunalogic," "Infralogic," "Carbonflex," or "Tylö" on their control panel or locate their product manual. Customers who purchased pre-configured infrared sauna rooms can identify their product by the brand badge on the front frame panel, the control panel, the manual or the logo handle. Consumers can also find the serial number located under the lower bench or on the wall under the upper bench depending on the unit and…”

When was this recall published?

CPSC published recall 26784 on September 17, 2026.

Other notices of Sauna360

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