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Truststone Group Recalls XO Poppy Power Trip Magnetic Wireless Power Banks Due to Fire and Burn Hazards; Sold Exclusively at TJX and Marshalls Stores

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CPSCRecall 26740Electronics & appliances

What to do

Refund

Consumers should stop using the recalled power banks immediately and contact Truststone Group for a full refund in the form of a virtual gift card. The virtual gift card can be used at any establishment that accepts Mastercard.
Text from CPSC, unedited.

Contact (CPSC): Truststone Group toll-free at 833-820-0888 from 8:30 a.m. to 6 p.m. ET Monday through Friday, email at xopowerbank@realtimeresults.net, online at https://www.recallrtr.com/xopowerbank and click on “Important Recall Information” to learn more.

Read the official notice on cpsc.gov (opens in a new tab)

Hazard

Why it was recalled

The lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers.
Text from CPSC, unedited.

Incidents and injuries (CPSC): None reported

Recalled XO Poppy Power Bank PY-PBK5M-TB2 (Teddy Bear Print)
Recalled XO Poppy Power Bank PY-PBK5M-TB2 (Teddy Bear Print) Photo: CPSC.

Is it yours? Products and codes

This recall involves XO Poppy Power Trip Magnetic Wireless Power Banks with model number PYPBK5M. The power banks come in three colors and can be identified by their appearance and packaging: cream colored (PY-PBK5M-CR2); cream with pink bow print (PY-PBK5M-BW8); and black with teddy bear print (PY-PBK5M-TB2). Specific model numbers can be found printed on the bottom of the original packaging, directly above the barcode. Note: Do not throw this recalled lithium-ion battery or device in the trash, in the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.
Text from CPSC, unedited.
  • XO Poppy Power Trip Magnetic Wireless Power Banks

    Quantity
    About 32,400

Where it was sold (CPSC): Sold At: TJX and Marshalls stores nationwide from April 2025 through March 2026 for about $15

More photos from CPSC

  • Recalled XO Poppy Power Bank PY-PBK5M-BW8 (Bow Print)
    Recalled XO Poppy Power Bank PY-PBK5M-BW8 (Bow Print)
  • Recalled XO Poppy Power Bank PY-PBK5M-CR2 (Cream)
    Recalled XO Poppy Power Bank PY-PBK5M-CR2 (Cream)

About this record

Issued by
U.S. Consumer Product Safety Commission
Firm
Truststone Group

If someone was hurt or swallowed something: call 911, or Poison Help at 1-800-222-1222.

About this recall

What is the hazard?

CPSC states: “The lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers.”

What should owners do?

CPSC states: “Consumers should stop using the recalled power banks immediately and contact Truststone Group for a full refund in the form of a virtual gift card. The virtual gift card can be used at any establishment that accepts Mastercard.”

Which products are included?

CPSC states: “This recall involves XO Poppy Power Trip Magnetic Wireless Power Banks with model number PYPBK5M. The power banks come in three colors and can be identified by their appearance and packaging: cream colored (PY-PBK5M-CR2); cream with pink bow print (PY-PBK5M-BW8); and black with teddy bear print (PY-PBK5M-TB2). Specific model numbers can be found printed on the bottom of the original packaging, directly above the barcode. Note: Do not throw this recalled lithium-ion battery or device in the trash, in the general recycling stream (e.g., street-level or curbside recycling bins), or in used…”

When was this recall published?

CPSC published recall 26740 on September 3, 2026.

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