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Recalls Watch

Branch Recalls Ergonomic Chairs Due to Fall Hazard

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CPSCRecall 26735Home & outdoor

What to do

Repair

Consumers should stop using the recalled chairs immediately and contact Branch for a free repair kit consisting of a replacement backrest, installation instructions, three bolts and an Allen key. Consumers will be provided with instructions on how to determine if their backrests are included in the recall and will be asked to submit photos of the manufacture label and removed backrest to obtain a repair kit. Branch is contacting all known purchasers directly.
Text from CPSC, unedited.

Contact (CPSC): Branch by email at customersupport@branchfurniture.com or online at http://www.branchfurniture.com/recall or https://www.branchfurniture.com and click on “Recall Information” in the Support section at the top of the page for more information.

Read the official notice on cpsc.gov (opens in a new tab)

Hazard

Why it was recalled

The backrests of the chairs can detach, posing a fall hazard to consumers.
Text from CPSC, unedited.

Incidents and injuries (CPSC): Branch Furniture has received 11 reports of backrests detaching from the chairs. No injuries have been reported.

Recalled Ergonomic Chair Black / Black Standard – SKU 11-01-00-50-V5
Recalled Ergonomic Chair Black / Black Standard – SKU 11-01-00-50-V5 Photo: CPSC.

Is it yours? Products and codes

This recall involves height-adjustable ergonomic chairs and only applies to chairs with backrest anchors that were incorrectly installed at the time of manufacture. The recalled chairs were manufactured between September 10, 2025 and April 22, 2026. The dates of manufacture can be found on the label located underneath the chair’s seat cushion. The following SKUs are included in the recall and are located on the side of the product packaging:
Text from CPSC, unedited.

  • Ergonomic Chairs

    Quantity
    About 16,000 (In addition, about 180 were sold in Canada)

Where it was sold (CPSC): Sold At: Online at BranchFurniture.com, Amazon.com, WestElm.com, ContainerStore.com, OfficeDepot.com and other websites from approximately December 2025 through July 2026 for between $320 and $350.

More photos from CPSC

  • Recalled chairs with incorrectly installed backrest anchors
    Recalled chairs with incorrectly installed backrest anchors
  • Chairs with correctly manufactured backrest anchors; not included in recall
    Chairs with correctly manufactured backrest anchors; not included in recall
  • Example of manufacture label underneath the recalled chair’s seat cushion
    Example of manufacture label underneath the recalled chair’s seat cushion

About this record

Issued by
U.S. Consumer Product Safety Commission
Firm
Branch

If someone was hurt or swallowed something: call 911, or Poison Help at 1-800-222-1222.

About this recall

What is the hazard?

CPSC states: “The backrests of the chairs can detach, posing a fall hazard to consumers.”

What should owners do?

CPSC states: “Consumers should stop using the recalled chairs immediately and contact Branch for a free repair kit consisting of a replacement backrest, installation instructions, three bolts and an Allen key. Consumers will be provided with instructions on how to determine if their backrests are included in the recall and will be asked to submit photos of the manufacture label and removed backrest to obtain a repair kit. Branch is contacting all known purchasers directly.”

Which products are included?

CPSC states: “This recall involves height-adjustable ergonomic chairs and only applies to chairs with backrest anchors that were incorrectly installed at the time of manufacture. The recalled chairs were manufactured between September 10, 2025 and April 22, 2026. The dates of manufacture can be found on the label located underneath the chair’s seat cushion. The following SKUs are included in the recall and are located on the side of the product packaging:”

When was this recall published?

CPSC published recall 26735 on September 3, 2026.

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